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Privacy Policy

Last Updated: November 2025

At Laurel & Thread, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us. By using our site, you agree to the terms outlined below.

 

Information We Collect
Personal Information You Provide

 

We may collect the following information when you make a purchase, create an account, or contact us:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information (processed securely through our payment partners)

  • Order history

Automatically Collected Information

When you browse our website, we automatically collect:

  • IP address

  • Device type

  • Browser type

  • Pages viewed

  • Time spent on the site

  • Cookies and tracking data

This data helps us improve your shopping experience and website functionality.

 
How We Use Your Information

 

We use your information to:

  • Process and fulfill orders

  • Communicate with you about orders, updates, or customer support inquiries

  • Improve our website, products, and services

  • Prevent fraud and protect the security of our site

  • Send promotional emails or newsletters (you may unsubscribe at any time)

 
Sharing Your Information

 

We do not sell your personal information.

We may share your data with trusted third-party partners who help us operate our business, such as:

  • Payment processors

  • Shipping carriers

  • Email service providers

  • Website hosting and analytics tools

These partners only receive the information necessary to perform their services.

 
Cookies and Tracking Technologies

Our website uses cookies to:

  • Enable essential site functions

  • Remember your preferences

  • Analyze website traffic

  • Improve your shopping experience

You can disable cookies through your browser settings, though certain features may not function properly.

Data Security

We use industry-standard security measures to protect your personal information.
However, no method of online transmission or storage is 100% secure. We encourage you to keep your login details private and secure.

Your Rights (California & GDPR-Friendly)
California Residents (CCPA)

 

If you live in California, you may:

  • Request access to the personal information we collect

  • Request the deletion of your personal information

  • Request disclosure of the categories of data collected

  • Opt-out of any data sale (Laurel & Thread does not sell your data)

To make a request, email hello@laurelandthread.com.

 
European Union (GDPR)

 

If you reside in the EU, you have the right to:

  • Access your personal data

  • Correct or update inaccurate information

  • Request deletion

  • Withdraw consent

  • Request data portability

Third-Party Links

 

Our site may contain links to other websites. We are not responsible for their privacy practices.
We recommend reviewing the privacy policies of any third-party sites you visit.

 
Children’s Privacy

 

Laurel & Thread does not knowingly collect information from children under the age of 13.
If you believe a child has submitted information, contact us immediately so we can remove it.

 
Changes to This Policy

 

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.

 
Contact Us

 

For questions about this Privacy Policy or your personal information, please contact us at:

hello@laurelandthread.com
Laurel & Thread
California, United States

Laurel & Thread

Graceful simplicity. Everyday comfort.

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